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Transforming the process to enable sustained growth
SmartStack contributes process efficiency to the clients’ success by helping them focus on the critical functions that make a larger difference to the profitability -
Transforming the process to enable sustained growth
We support process transformation by streamlining non-critical tasks which helps our clients reorganize talent, eliminate redundancies, scale up faster & increase profitability.
SmartStack Services
Smart Solutions Delivering Better Results
Appraisal Order Management
- Order Assignment
- Order Lifecycle Management/ Pipeline Management
- Vendor Communication/ Appraiser follow - up
- Escalation Management w/Coordinators
- Lender/Client Communication and Status Updates
- Update Order Details in system
- Process Streamlining
- Report and Metrics
Appraisal QC Review - Residential
- 100% Manual Reviews
- Automated Hardstop Reviews (Crosscheck, Realview)
- Revised file Reviews - Vendor Communication
- Lender/Client specific requirements
- Metrics and Periodic Reports
- All Appraisal Product Types
- Fannie Mae/Freddie Mac (UCDP/EAD) compliant reviews
Additional Value Add Services
- Appraiser Panel Recruitment
- Compliance Review Support
- Software/Platform Support
- Data Analytics/Mining/Migration
- Virtual Assistant
- Title Review
- Administrative Support
- Process Optimization
- Marketing Support
SmartStack Intent
Smart methods solving complex challenges
Current Industry Challenges
- High operational costs
- Extended Turnaround Times (TATs)
- Varying Volumes - Ability to scale quickly
- Optimal Resource Utilization
- Limited Software Functionality
- Reliability and Consistent Quality
Our Solutions
- Customer Service centric model - 24x7 Operations and Custom Solutions
- Experienced and dedicated Reviewers - Knowledge of Federal and State Regulations
- Resource Availability - Quickly adapt to changing business needs
- Robust IT Infrastructure, Security and Privacy
- Reports and Metrics based performance tracking
- All Residential Appraisal Products
- Extensive experience with platforms - Mercury, ValueLink, Appraisal Scope, Appraisal Flo, ValuTrac, eTrac and quick adaptability to custom platforms
- Internal Quality Audits
- Intensive Training Program - Onboarding and Ongoing
The Result - Client Benefits
- Lower Operational Costs - Upto 40% reduction
- Best in Class TAT (90 Min for most types)
- Consistent High Quality - AQS > 97%
- Quick Scalability and Adaptability
- Boost In-house resource utilization - Focus on critical functions
SmartStack Talent
Smart Talent Enabling Innovative Transformation
Experience
Experienced talent delivering better results
Vast experience with various types of processes, platforms and systems
Vast experience with various types of processes, platforms and systems
SmartStack Values
Smart Values Building Lasting Trust
Data Security
Information Security Training
Dependable Data Security
Secure data communication channels
Dependable Data Security
Secure data communication channels
Compliances
Stringent adherence to Policies & Procedures
Comprehensive Protocol Implementation
Adherence to local, state & federal guidelines
Comprehensive Protocol Implementation
Adherence to local, state & federal guidelines
Confidentiality
We take data confidentiality very seriously
Stringent protocols in place for maintaining work related confidentiality
Stringent protocols in place for maintaining work related confidentiality
Work Ethic
“Client First” approach
Solving process related issues for client’s is our top priority
Solving process related issues for client’s is our top priority
SmartStack Edge
Smart Performance Yielding Sustained Edge
Contact US
Get in touch with Us
Contact Info
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Address:
Smartstack global ventures LLC, 25, Sumner Street, Norfolk, Massachusetts, U.S.A. 02056 -
Phone:
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Email :
info@smartstackglobal.com
Seattle WA
San Francisco CA
Mansfiled MA
Pune MH
Goa GA